Cookie Policy

Traffic Data Labs LLC, operating as ContactLevel, uses cookies and similar technologies to enhance your experience. Last Updated: September 28, 2024

This Cookie Policy explains how we use cookies and similar tracking technologies on our website and platform. By continuing to use our services, you consent to our use of cookies as described in this policy. For information about how we handle your personal data, please see our Privacy Policy.

Overview

What Are Cookies. Cookies are small text files stored on your device when you visit our website. They help us provide you with a better, more personalized experience and analyze how our platform is used.

Why We Use Cookies. We use cookies to enhance functionality, analyze performance, remember your preferences, and provide personalized content and advertising relevant to your interests.

Your Control. You have full control over cookie settings through your browser and our cookie preferences. You can accept, reject, or customize which types of cookies you allow.

Compliance. Our cookie practices comply with GDPR, CCPA, and other privacy regulations. We obtain appropriate consent and provide transparency about our cookie usage.

1. Cookie Categories

We categorize cookies based on their purpose and functionality. Each category serves different functions and has different privacy implications and user controls.

Strictly Necessary Cookies. Essential for the website to function properly and cannot be disabled. Examples: authentication tokens, session management, security features, load balancing. Duration: session or up to 1 year. These cookies are required and cannot be disabled.

Performance & Analytics Cookies. Help us understand how visitors interact with our website by collecting anonymous information. Examples: Google Analytics, page views, bounce rates, traffic sources, user journey tracking. Duration: 1 month to 2 years. These cookies can be disabled.

Functional Cookies. Remember your preferences and choices to provide enhanced, personalized features. Examples: language preferences, theme settings, form data, user interface customizations. Duration: 1 month to 1 year. These cookies can be disabled.

Marketing & Advertising Cookies. Used to deliver relevant advertisements and track the effectiveness of marketing campaigns. Examples: Google Ads, Facebook Pixel, LinkedIn tracking, retargeting pixels, conversion tracking. Duration: 1 month to 2 years. These cookies can be disabled.

2. How We Use Cookies

ContactLevel uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. Our specific uses include:

  • Essential Website Functionality — Cookies that are necessary for the website to operate correctly, including user authentication, security features, and basic navigation.
  • Performance Analysis — We collect anonymous data about how visitors use our website to identify areas for improvement and optimize user experience.
  • Personalization — Cookies help us remember your preferences, such as language settings, theme choices, and customized dashboard configurations.
  • Marketing and Advertising — We use cookies to deliver relevant advertisements, measure campaign effectiveness, and provide personalized marketing content based on your interests.
  • Security and Fraud Prevention — Cookies help us detect and prevent fraudulent activities, maintain account security, and protect against unauthorized access.
  • Cross-Device Recognition — We may use cookies to recognize you across different devices to provide a consistent experience.

3. Types of Cookies We Use

We use different types of cookies based on their function and duration:

  • Session Cookies — These temporary cookies are deleted when you close your browser. They're essential for basic website functionality and user authentication.
  • Persistent Cookies — These cookies remain on your device for a specified period or until you delete them. They remember your preferences and settings for future visits.
  • First-Party Cookies — Cookies set directly by ContactLevel to provide core functionality and analyze how you use our website.
  • Third-Party Cookies — Cookies set by external services we integrate with, such as analytics providers, advertising networks, and social media platforms.
  • Secure Cookies — Cookies transmitted only over encrypted HTTPS connections to protect sensitive information.
  • HttpOnly Cookies — Cookies that cannot be accessed by client-side scripts, providing additional security against cross-site scripting attacks.

4. Cookie Storage and Security

We implement robust security measures to protect cookie data:

  • Encryption — Sensitive cookie data is encrypted both in transit and at rest using industry-standard encryption protocols.
  • Secure Transmission — Cookies containing sensitive information are only transmitted over secure HTTPS connections.
  • Access Controls — We limit access to cookie data to authorized personnel who need it for legitimate business purposes.
  • Data Minimization — We only collect and store the minimum amount of data necessary for the intended purpose.
  • Regular Audits — We regularly review and audit our cookie practices to ensure compliance with privacy regulations and security best practices.
  • Automatic Expiration — Cookies are set with appropriate expiration dates and are automatically deleted when no longer needed.

5. International Cookie Transfers

Some of our third-party service providers may be located outside your country or region. When cookies are transferred internationally, we ensure:

  • Adequate Protection — We only work with providers that offer adequate levels of data protection equivalent to your local privacy laws.
  • Standard Contractual Clauses — We use legally binding agreements to ensure your data is protected when transferred to countries without adequacy decisions.
  • Privacy Shield Compliance — Where applicable, we work with providers certified under relevant data transfer frameworks.
  • User Consent — We obtain appropriate consent for international cookie transfers where required by local law.

6. Third-Party Cookie Services

We work with trusted third-party services that may set their own cookies. Below are the main services we use and links to their privacy policies.

  • Google Analytics — Website analytics and performance tracking. Cookies: _ga, _ga_*, _gid, _gat. View Policy
  • Google Ads — Advertising and conversion tracking. Cookies: _gcl_*, _gac_*. View Policy
  • Facebook Pixel — Social media advertising and tracking. Cookies: _fbp, _fbc. View Policy
  • LinkedIn Insight Tag — Professional network advertising. Cookies: li_*, bcookie, lidc. View Policy
  • Hotjar — User experience analytics and feedback. Cookies: _hjid, _hjFirstSeen, _hjIncludedInPageviewSample. View Policy

7. Managing Your Cookie Preferences

You have several options to control and manage cookies on our website and in your browser.

Cookie Preferences Center. Use our cookie preferences center to customize your cookie settings and choose which categories to allow.

Browser Settings. You can also manage cookies directly through your browser settings. Most browsers allow you to block, delete, or receive notifications about cookies.

Browser-Specific Instructions

  • Google Chrome — Settings > Privacy and security > Cookies and other site data > See all cookies and site data.
  • Mozilla Firefox — Settings > Privacy & Security > Cookies and Site Data > Manage Data.
  • Safari — Preferences > Privacy > Manage Website Data.
  • Microsoft Edge — Settings > Cookies and site permissions > Cookies and site data > See all cookies and site data.

Impact of Disabling Cookies

While you can disable cookies, please note that doing so may affect your experience on our website. Some features may not work properly, and you may need to re-enter information more frequently. Strictly necessary cookies cannot be disabled as they are essential for the website to function.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email or through a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

For general website terms, see our Terms of Use. For comprehensive privacy information, review our Privacy Policy.

Email: privacy@contactlevel.com

Phone: +1-888-330-6943

Address:
Traffic Data Labs LLC, operating as ContactLevel
1309 Coffeen Avenue, STE 1200
Sheridan, Wyoming 82801